As an Intern Application support reporting to the Application Support Senior Manager, you will help to review and improve our processes and also you will support a pilot to bring AI to application support process. You will work in the IATA I&D division and collaborate with all other divisions. You will be responsible for:

• Supporting the review I&D Application support processes.
• Supporting the improvement of current processes.
• Supporting to designing, building and deploying a proof of concept of how to use AI tools in an application support framework.
• Supporting knowledge management activities.
• Generating reports Application support activities.

• Have a recent University Degree in Computer Science (within one year of graduation) or related field.
• Have good process analytical skills
• Are good at innovation and/or creativity
• Have excellent planning and organization skills
• Have an experience in artificial intelligence (optional).