Pubblicato su stage4eu il: 22/07/2021 Radisson Hotel Group, Internship in Loyalty Marketing

Radisson Hotel Group
Calle de Alfonso XII, 62, Madrid, Spagna
Comunicazione/Marketing
To Be discussed
L'offerta scade il 05/09/2021
Posti disponibili Non specificato
vai all'offerta
Attività:
  • Supporting the loyalty marketing and CRM team with daily activities in order to further engage and activate members of the loyalty program with Radisson brand.
  • Follow customer lifecycle including recruitment, engagement, loyalty and retention campaigns of the global loyalty program.
  • Ensure customer enrollment journey is well executed on all touchpoints by providing support to web and opeations team.
  • Assist quality loyalty team in follow up of customer questions and feedbacks to continuously improve the program and benefits offered to members.
  • Provide a weekly competitive analysis and benchmark against competitors for EMEA and APAC.
  • Support loyalty managers in monthly reports and presentations preparation around loyalty activity.
  • Establish and maintain archive of presentations, marketing materials and communications accessible to all internal stakeholders under central Intranet website.
  • Maintain up to date promotional folders that demonstrate all marketing activities and coverage, such as advertisements, inclusion in partner newsletters.
  • Work with the Digital Marketing team to set up online offers.
  • Play an active role and contribute ideas to the Trainee Scheme at Radisson CSO.
Requisiti principali:
  • Has to be enrolled in a school program in order to be eligible for the internship
  • Proficiency in English and excellent writing skills.
  • Minimum 1 year of experience
  • Good communication and social skills
  • Good team player
  • Trustworthy
  • Well organized with an eye for detail – keep deadlines
  • Flexible and co-operative
  • Excellent computer skills (Microsoft Office, mainly Excel, Word, Powerpoint)
  • Flexible and has an innovative approach to working
  • Able to work under pressure and independently.
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