Under the supervision of the Learning Technology Officer, the intern will support various tasks that enhance the functionality, adoption, and user experience of the LXP across WHO Academy programs. 

Specific responsibilities include:

• LXP Support: Assisting with the internal use of the LXP, including supporting course setup, migration, and hosting activities.
• Technical Unit Support: Providing support and troubleshooting for WHO Technical Units and their external suppliers, including basic LXP training, content integration guidance, and support for engagement tools.
• Research and Documentation: Conducting web research, collecting data on learning platform best practices, and supporting documentation of LXP use cases and user feedback.
• Data and Analytics: Assisting in analyzing user data from the LXP to identify engagement trends, usage patterns, and areas for improvement.
• Event Support: Supporting the organization and coordination of workshops, meetings, or training sessions related to the LXP and digital learning technology.

• Have completed the equivalent of three years of full-time studies in a relevant field, such as Information Technology, Computer Science, Educational Technology, Learning Sciences, or a related field, at a university or equivalent institution. at a university or equivalent institution prior to commencing the assignment; AND be enrolled in a course of study at a university or equivalent institution leading to a formal qualification (applicants who have already graduated may also qualify for consideration provided that they apply to the internship within six months after completion of their formal qualification).
• Experience in research and/or in drafting reports
• Experience with digital learning platforms, especially familiarity with edX or similar Learning Management Systems (LMS), is highly desirable
• Academic or hands-on experience in supporting digital course setup, platform user support, or troubleshooting
• Experience in basic data analysis, including compiling usage metrics and learner engagement data, is an advantage
• Strong organizational skills with experience managing tasks like data collection, document organization, or content formatting.
• Expert knowledge of English.