The core responsibility of this position is to: Perform the end-to-end back-office tasks for advertising sales for our Sales team. Work with the sales teams and customers to ensure advertising copy is received on deadline and in the correct format.

In More Detail, This Position Shall Be an OtC and PtP user (ie know the relevant processes, FPM, etc) Understand the advertising business needs and processes (and help document them where needed) so as to be able to fulfill business requirements. Collect all approval requirements upfront based on various advertising requirements (Compliance, Corporate Secretary (PoAs…), Finance, Insurance, Taxation, Treasury, Legal, etc…) as per existing regulations (in particular IATA’s FPM). Perform OtC activities timely from beginning to end on assigned contracts: contracting and billing in SAP following up on workflows in SAP chasing payments with customers (before advertising appears). Perform PtP activities timely on assigned contracts. Follow-up with stakeholders to ensure timely processing where needed (e.g. approvals etc…). Keep all OtC stakeholders informed via Salesforce cases. document and share best practices with their peers and the relevant GPO. Send to the customer any specific advertising specifications in a timely manner. Ensure advertising copy is received form customers in a timely manner and in the correct format. Liaise with publications and sales as required if there are issues raised by the customer in regard to copy. Assist to ensure customer satisfaction following advertising investments. Assist with lead conversion during sales campaigns (as applicable). Some collaboration with regional colleagues could be required. Provide feedback as relevant On occasion, other tasks and deliverables may be requested by the Director of Global Sales.

• You have a University Degree in Business Administration or equivalent.
• Ability to work effectively in an international and multicultural fast-paced team environment.
• Hands-on with a willingness to learn/figure things out.
• Persistent and positive can-do approach. Ability to work efficiently and effectively under pressure and meet deadlines.
• Strong sense of customer service, ownership and accountability.
• Self-motivated.
• Proven organizational skills with the ability to handle multiple queries simultaneously while maintaining attention to detail.
• Good interpersonal and communication skills.
• Excellent English skills (verbal & written), knowledge of other languages is an asset.
• Highly computer literate, with experience and enthusiasm for systems.
• Candidates must possess and exhibit the core IATA values (be people and team-oriented, focused on results, embrace innovation and change, and demonstrate leadership and personal integrity).