• Support in the managing technical complaints by driving the manufacturing investigation, supporting Site’s Subject Matter Experts and definition of precautionary measures
• Support continuous improvement of our activities, procedures and knowledge as well as experience sharing inside and outside the Manufacturing Site
• Support the preparation of Health Authority responses
• Administration of and communication with our stakeholders outside Novartis
• Administration of product samples delivered back from the customers for technical investigation.

You will be part of a supportive, open-minded team who is working closely together whilst having independent activities.

Essential requirements:

• Education: Bachelor or Master graduate in Pharmacy, Chemistry, Microbiology, Biotechnology or another related science (graduation in the past ca. 12 months)
• High interest in Quality field
• Languages: Fluent German (spoken and written), Business-level English (spoken and written).

Desirable requirements:

• Initial experience with working in a pharmaceutical company is a plus.