You will be part of the Directorate Administration within the Directorate General Corporate Services. Our Directorate consists of three Divisions providing technical facility management, logistics and infrastructure services as well as security and safety services. 

As a trainee in the Administrative Services Division, you will support our efforts to improve our services and make them more sustainable. Your tasks will be supervised and vary according to the team you join. Depending on your individual strengths, you will work closely with one of our service teams and related service providers, contribute to tailored communication to our stakeholders, and/or contribute to various environmental management activities. 

In all teams your role may include:

• conducting research and drafting reports;
• compiling, analysing and visualising data;
• preparing and delivering presentations related to your activities and those of your team.

Depending on the team you join, you could:

• contribute to internal communication activities about the team’s services, and support the team’s service and supplier performance management; 
• contribute to environmental management activities and the EU eco-management and audit scheme (EMAS) certification process as part of the Green ECB team; 
• help coordinate logistics activities and support the ECB's ongoing transition to non-allocated workspaces, including assisting with relocations;
• contribute to business data analysis and reporting.

Essential: 

• a bachelor’s degree or higher in facility management, business or public administration, logistics, engineering, environmental and sustainability management, environmental protection, communications, economics, econometrics, statistics, mathematics, physics, finance, international relations, information technology or another relevant field;
• a general interest in European affairs, central banking and matters of relevance to the Administrative Services Division; 
• a demonstrable interest in sustainable services management, such as aspects related to  environmental considerations, processes, supplier and stakeholder management or data analytics;
• the ability to analyse data and visualise information;
• a good knowledge of the MS Office package;
• an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.

Desired: 

• an analytical and innovative mindset;
• advanced communication, drafting and visualisation skills;
• knowledge of, and some experience in, one or more of the following fields: service management, quality assurance, supplier/contract management, logistics, relocations, stakeholder management, event management, process management, facility management standards, business and data analysis, or communications;
• familiarity with the requirements of relevant environmental standards and regulations, in particular ISO 14001, EMAS and ISO 14064;
• experience in analysing business data and knowledge of tools for data management and analysis (e.g. Tableau, Power BI, Python, SAP Analytics Cloud).