The intern will be assigned to the following projects. Main task for the Intern would be to interview the Project Owners of each project and create professional document describing all aspects of the projects, starting from, but not limited to its inception until the troubleshooting guide. The specific tasks are outlined in detail in the job description. The tasks associated with all projects will be consistent.

• Server infrastructure
• Citadel
• Phish Resistant User Account
• BitLocker to Intune
• Microsoft 365 LAPS
• Network restructuring
• Privilege Access Governance
• Windows Hello for Business
• Entra Private Access
• Smartphone deployment
• Azure Arc
• IT Service Management Tool Migration

 Tasks:

• Consolidating and transferring all project and service documentation from various repositories into a single document management system, such as WikiJS or DevOps Wiki Document.
• Helping migration to OPCW's new ITSM tool. Transferring data from the old tool and setting up the new one.
• Assisting End User Services team in unboxing, labelling, imaging and deploying laptops.
• Interview service owners to fill gaps in documentation related to various projects.

• Enrolled in and have completed at least one year of a degree programme in a university (or equivalent tertiary institution) or;
• in a graduate school programme (second university degree or higher) or;
• Have graduated from a university or a graduate school within a year prior to the commencement of the internship and;
• Be a citizen of an OPCW Member State and fluent in both written and spoken English.
• Strong documentation skills
• Ability to manage multiple projects simultaneously
• Familiarity with IT skills is desirable but not essential
• Graphic and design skills would be an advantage
• Excellent attention to detail and organisational skills
• Good communication and teamwork abilities
• Fluency in English is essential and a good working knowledge of one of the other official languages (Arabic, Chinese, French, Russian, and Spanish) is desirable