Pubblicato su stage4eu il: 04/04/2019 IATA, Intern - NDC Program Support

IATA, International Air Transport Association
Route de l‘aéroport 33, Geneva, Svizzera
Amministrazione/Segreteria/Customer Support
6 mesi 
Posti disponibili Non specificato
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Attività:

Reporting to the Manager, Industry Distribution Programs Adoption, you will provide support to the New Distribution Capability (NDC) team during the implementation of the NDC Matchmaker, a tool that will facilitate the adoption of the NDC standard and allow NDC partners to connect with each other.

Responsibilities:

  • Manage the NDC matchmaker platform (content, access rights, communications)
  • Support stakeholders in entering their data to ensure that the site can launch officially
  • Build the material (Standard Operating Procedure and external training for users)
  • Report bugs to IT teams and monitor follow up
  • Provide support answering user’s questions
  • Provide training to users
Requisiti principali:
  • University degree or equivalent
  • Excellent oral and written English; Knowledge of another language is an asset.
  • Strong analytical, communications and stakeholder management skills.
  • Knowledge of CRM Salesforce desired
  • Preferably good knowledge of IATA or the aviation industry;
  • Innovative lateral thinker, comfortable working in a challenging, fast moving environment.