Pubblicato su stage4eu il: 27/08/2019 Sitel, Learning Assistant - Internship

Rua do Instituto Industrial, 7, Lisboa, Portogallo
Amministrazione/Segreteria/Customer Support, Educazione e Formazione
9 mesi 
Benefit: Buoni pasto
Posti disponibili Non specificato
vai all'offerta


You will be responsible for performing training needs assessments, for managing all phases of training interventions and documentation whilst helping new employees adjust well to our multinational work environment

  • Welcome new employees’ upon their arrival and provide introductions & office tour
  • Communicating company details to new hires before their integration
  • Coordinate company presentations
  • Building a quarterly training program and preparing learning plans
  • Liaising with managers to determine training needs and schedule training sessions
  • Translating requirements into training that will prepare employees for the next step of their career path
  • Organizing classroom-style seminars, e-learning, and on-the-job training
  • Manage the e-learning platform
  • Monitor and support project trainers.
Requisiti principali:
  • Strong English verbal and written communication skills (C1 and above mandatory)
  • Fluency in other foreign language is highly valued
  • Fluency in Portuguese is a plus
  • High performance, attendance, and dedication within your current role (mandatory)
  • Proficient in MS Office (i.e. Word, Excel and especially PPT) and operational software.
  • Be able to multi-task and perform excellent communication, presentation and customer service skills
  • College Degree in Education, HR or other related fields of Human and Social Sciences (preferable)
  • Proven experience as a Trainer and ability to manage the full training cycle is highly valued
  • Additional certification in training is a plus
  • Experience in a customer service position is a plus.