Pubblicato su stage4eu il: 30/10/2019 IATA, Intern - Airport and Ground Operations Products Support

IATA, International Air Transport Association
Route de l‘aéroport 33, Geneva, Svizzera
Amministrazione/Segreteria/Customer Support, Comunicazione/Marketing, Educazione e Formazione, Project/Business Management
6 mesi  
Posti disponibili Non specificato
vai all'offerta
Attività:
  • Support all administration, logistics and marketing matters pertaining to training and publications;
  • Monitor stock of publications ensuring that replenishment orders are made on time;
  • Distribute training material, ensuring that the latest versions are maintained;
  • Process to level 3 queries received from Customers Service team;
  • Arrange for the issuance and monitor the completion of assignments issued to the external SMEs for content development and delivery;
  • Analyze product Quality critical metrics with data received from Training Quality department;
  • Monitor classroom training booking status;
  • Monitor the logistics for the instructors’ assignment to classroom training;
  • Monitor the receipt of approved content from IATA Core teams for publication in IATA Manuals;
  • Perform research to support product management and business development activities of portfolio.
Requisiti principali:
  • You are an undergraduate student or you recently graduated (within one year of graduation) majoring in Business Administration, Marketing or Education is preferred;
  • You have good interpersonal skills with demonstrated ability in handling projects while maintaining high attention to details;
  • Your PC skills are strong, particularly with Microsoft Office programs;
  • Excellent oral and written communication skills in English. Knowledge of other languages would be an asset;
  • Ability to work effectively in an international and multicultural environment;
  • Possesses strong communication skills and is customer service oriented.