Pubblicato su stage4eu il: 25/11/2019 ISS, Internship - Governance Account Management Support

ISS
3, South Quay Plaza, London, Regno Unito
Contabilità e finanza, Commerciale/Vendite
6 mesi. Inizio gennaio/febbraio 2020. 
£410 lordi settimanali
Posti disponibili Non specificato
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Attività:
  • Take active ownership of operational support for clients, including ballot and vote management, account maintenance, and vote report production
  • Follow-up on the successful vote execution with the clients,
  • Manage regular direct contact (email and phone) with issuing companies, agent banks and clients,
  • Deal with routine tasks, such as creating/inactivating accounts in our voting platform, creating/inactivating users to grant clients an access to our voting platform, support clients with basic queries/issues and investigate issues with internal teams to provide appropriate solutions/answers to clients,
  • Support the team in maintaining up-to-date procedures, databases, and client profiles regularly,
  • Provide feedback on process flows
  • Monitor and ensure a high client satisfaction is maintained at all times, buildings a strong, professional relationships
  • Assist with Custodian MIS / KPIs
  • Participate in special projects and initiatives for the business, as necessary

Requisiti principali:
  • Bachelor’s degree or equivalent; we gladly support candidacies related to the completion of internships within study programs
  • Fluency in English and other languages are desirable
  • Strong communication and writing skills
  • Solid Microsoft Office skills (including Excel, Word, Outlook, Internet Explorer)
  • Quick learner; ability to assimilate new information with attention to detail
  • Organized and structured mind to deal with large quantities of work and strict deadlines
  • Ability to work independently while being an enthusiastic team player
  • Client focus and skill to communicate effectively with clients and partners
  • Interest in corporate governance, experience acquired through previous internships or traineeships seen as an advantage, however this is not a requirement.