We are offering an exciting internship opportunity to support the Global Cloud Customer Care office for our flagship product, S/4HANA Cloud, public edition. Our team is part of the Cloud ERP Product Engineering unit and plays a key role in ensuring smooth global operations and continuous improvement in customer support. As an intern, you will be introduced to a wide range of operational and project-related tasks. No prior experience is required — just a willingness to learn, a proactive mindset, and a keen interest in how mid/large-scale operations run behind the scenes.

Your learning experience will include:

• Assisting with daily operations to help ensure reliable service delivery
• Supporting process reviews and identifying areas for improvement
• Helping create and improve PowerPoint presentations and internal reports
• Gaining exposure to project coordination tasks and collaboration tools

You will be fully supported by experienced team members who will guide you throughout the internship. This is a great opportunity to develop practical skills in a real-world, global IT environment. This project will drive real business impact by enhancing the efficiency and reliability of the Cloud Customer Care operations. It is a mix of both, Data enrty and Administrative tasks will be performed during day to day operations.

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• On going Educational Journey better if in IT related field (not limited)
• Can-do and positive attitude, Keen to learn, curious approach toward the job, good communication skills.
• Organized mindset, detail-oriented profile.