Under the supervision of the End User Services Coordinator, the IT Service Assistant Intern will assist with the following tasks:
- Assists with first line technology support , including courtroom and meetings support.
- Assists with handling service requests and incidents and aim to resolve these at first point of contact.
- Assists with installations, support and troubleshooting of various software packages used by ICC
- Assist with the delivery new end user equipment and asset inventory.
- Assist with the creation of documentation
- Assist and support on IT related projects
- Assists with data entry; inputting and updating information.
- Other IT related tasks that allow you to learn other fields of expertise.