• Provide professional and smooth external/internal client service at the highest level.
  • Support the day-to-day activities associated with the IT Department at the highest level:
    • Execute new projects according to the change management process
    • Execute service requests through the Ticket Management system
    • Execute department logs and regularly maintain and update
    • Execute and prepare meeting rooms for company events
    • Support Information Systems delivery, users and security
    • Ad hoc IT related tasks, projects & troubleshooting
    • React and intervene to off-business hours alarms
  • Support the implementation of ITIL and ISO standards.
  • Provide ah-hoc assistance to the DPM/Department Manager
  • Represent Obelis and its interests at external events.