• Monitoring: Daily monitoring of Referenced financial applications (SAP ERP, Kyriba, SAP FC, eExpenses, …) based on manual and/or automated (Power Automate) actions
  • Reporting: Preparation, sending & follow up of various reports on the department activities for internal and external customers 
  • Support: Worldwide end-user support via the IT Service Management software ServiceNow, phone or email
  •  User account management: Creation, modification and de-activation of user accounts required to access our referenced applications (SAP, SAP FC, Kyriba, eExpenses, eSelfbilling, DocuSign, Sigma Conso, it.capture, ...) also including middleware applications such as MS Azure, ...