- Assist with order entry, ensuring accuracy and handling special instructions like special handling and delivery note creation.
- Assist with coordination of inbound transportation by tracking shipments and supporting documentation.
- Support the outbound process, including coordinating the order cycle and deliveries from the warehouse to customers.
- Help execute order cycles, campaigns, and seasonal logistics aligned with the commercial calendar.
- Support with Customer Service & Order Management activities to fulfil wholesale customer requests promptly and accurately.
- Active participation in the documentation process (pictures + descriptions) of pure players customers.
- Assist in return order processing, including tracking, handling claims, and managing invoices.
- Support with B2B platform, assisting users and addressing inquiries.
- Maintain and update customer data across ERP, CRM, and B2B platforms, ensuring accuracy and confidentiality.
ultime offerte
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