- Join the Kia Europe’s IT Infrastructure team as an intern supporting end-user computing and daily infrastructure operations for the company’s network and server infrastructure.
- Assist with IT infrastructure and workplace projects, including user computing standardization, Microsoft 365, Intune-based endpoint management, user onboarding and end-user training.
- Support the establishment and improvement of governance frameworks and operational policies for the structured management of IT infrastructure services, assets, and processes.
- Support IT Service Desk operations by helping improve service processes, knowledge documentation, ticket quality, backlog follow-up and user communication.
- Contribute to continuous improvement and practical automation ideas for IT infrastructure, endpoint support, IT asset management and user support.
- Participate in operational reporting, IT asset lifecycle management, vendor coordination, issue tracking and service quality monitoring using ticket management systems.
ultime offerte
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