Analyze IAM operational processes, service requests, incidents, and recurring support activities to identify automation and optimization opportunities.
Design and develop AI-powered solutions, business agents, and automation use cases.
Develop Python-based prototypes and productivity solutions.
Develop and enhance Angular-based user interfaces for AI and operational use cases.
Build and integrate REST APIs and system interfaces.
Support the adoption of Microsoft Copilot, AI agents, and automation capabilities.
Create dashboards, reports, and operational insights.
Collaborate with IAM SMEs, engineers, architects, and business stakeholders.
Support continuous improvement initiatives to increase service quality, efficiency, and productivity.
Requisiti principali
Currently pursuing a degree in Artificial Intelligence, Computer Science, Software Engineering, Data Science, Information Systems, Business Informatics, or a related field.
Strong programming skills in Python and hands-on experience with Angular frontend development (mandatory).
Experience with REST APIs, Git/GitHub, system integrations, and modern web technologies, including TypeScript.
Good understanding of databases and SQL.
Experience with GitHub Copilot and AI-assisted development tools is advantageous.
Knowledge of AI, LLMs, Agentic AI, Prompt Engineering, and RAG concepts.
Familiarity with Microsoft 365, Copilot Studio, Power Platform, Power BI, or similar productivity and automation platforms.
Basic knowledge of Microsoft Azure and cloud-based technologies.
Strong interest in AI, automation, process optimization, operational excellence, and digital transformation.
Ability to translate business challenges into technology-driven solutions.
Strong analytical, problem-solving, communication, and collaboration skills.
Knowledge of Identity & Access Management (IAM) concepts is a plus.
