Sygnum Bank, Internship Product Management Digital Assets Custody & Wallets

You will work across different services that are run on our custody platform, together with product managers, engineers, operations teams and our external technology partners.

• Off-Exchange Custody - clients trade on exchanges while their assets stay in Sygnum custody. You will help onboard new trading venues: mapping the collateral and settlement flows, and writing the operational runbooks and client documentation each launch needs.
• Transfers - deposits, withdrawals, internal transfers and cold-storage movements. You will work on enhancing the existing transfer flows and their compliance screening, and confirm each change behaves as specified before it reaches clients.
• Wallets - the wallet types, whitelisting rules and token and blockchain integrations that underpin every product above. You will run new-asset requests end to end, from the initial assessment to the asset going live.
• Staking - extending the offering to new protocols and assets, from protocol assessment through to reward calculation and reporting.

Across all four, this means you will:

• Shape requirements - turn a request into user stories with acceptance criteria and wort on it together with the engineering team
• Get features live - coordinate the release process, brief Client Services and Operations before go-live, and confirm the feature works as specified once deployed
• Support clients and operations - triage requests from Client Services and Operations, find the root cause with engineering, and turn recurring issues into roadmap items.

• Strong and demonstrated interest in and knowledge of cryptocurrencies, blockchain and decentralised finance, and a conviction that crypto will (continue to) shape the future of finance 
• Possess or pursuing a Bachelor's degree from a recognised university (preferably in IT or business), with a track record of outstanding academic performance 
• Excellent organisational, analytical and problem-solving skills, with an eye for detail 
• Strong ownership, relentlessly resourceful, enjoys working within an entrepreneurial environment 
• Comfortable communicating in English with both technical and non-technical stakeholders