United Nations Office at Geneva, Intern Quality Management Handbook

1. Reading and understanding of existing standards of procedures and professional/UN guidelines/ISO. 2. Setting up a general overview of the Quality Management Handbook existing and possible missing SOPs 3. Proposing a common format for the SOPs, which can be updated easily. 4. Presenting a project proposal/plan of approach for updating and completing the Quality Management Handbook 5. Checking with the involved team members whether existing SOPs are still applicable should be changed or improved or deleted and adjusting those SOP with input team members. 6. Interviewing the involved team members and proposing missing SOPs and writing missing SOPS with input of team members. 7. Checking with possible other stakeholders within UN whether information is missing and completing those SOPs. 8. Providing a draft Quality Management Handbook with all SOPs. 9. Implementing improvement and changes after discussion. 10. Presenting the final Quality Management Handbook to all team members and Chief HRMS or representative.

• We are looking for applicants who will demonstrate their intention to study further or work in a field relevant to the work of UNOG Medical Service, like international occupational/public health.  
• Further the applicant must have appropriate communication skills for interviewing and have analytical & report writing skills.  
• Applicants must meet one of the following requirements:
  • (a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher);
  • (b)  Be enrolled in the final academic year of a university degree programme (bachelor’s level or equivalent)    
  • (c) Have demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter and  
  • (d) Have demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try, understand and be tolerant of differing opinions and views.
• Good knowledge of standard software applications, especially MS Word, MS PowerPoint and MS Teams is required.
• Ability to draft news articles and/or social media posts is desirable.
• Ability to design surveys and polls is desirable. 
• English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of French is desirable. An additional official UN language is an advantage. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat.