Attività
- Prepare and configure new computers (PC & Mac) for employees
- Refurbish and maintain existing hardware and equipment
- Respond to IT support tickets via Helpdesk tools (Jira, etc.)
- Assist with onboarding and offboarding processes
- Support the installation of new office spaces (screens, network, meeting rooms)
- Help manage and track IT equipment and inventory
- Provide day-to-day technical support to internal teams
- Contribute to improving Helpdesk processes and efficiency
Requisiti principali
- Currently studying in IT, Computer Science, or a related field (post-bac or higher)
- First experience or strong interest in IT support or hardware maintenance
- Basic knowledge of computer setup and troubleshooting (PC & Mac)
- Familiarity with ticketing tools such as Jira or Helpdesk systems is a plus
- Interest in IT operations and user support environments
