Pubblicato su stage4eu il: 01/10/2019 EcoVadis, Customer Success Intern

EcoVadis
Twarda 18, Warsaw, Polonia
Amministrazione/Segreteria/Customer Support
6 mesi (da gennaio 2020) 
Posti disponibili Non specificato
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Attività:

 

Your primary responsibility is to support the fast-growing Customer Success Management (CSM) team by reliably maintaining and improving business reports and processes. Your tasks will include (but will not be limited to):

  • Maintenance of CSM business unit reporting tools, dashboards and reports (via EcoForce, ClicData, Excel, …)
  • Align with stakeholders to ensure tools support operational requirements
  • Data analysis and presentation preparation 
  • Create models to answer the business questions; validate and understand the conclusions
  • Lead and/or support internal projects contributing to creation of new processes or formalization and standardization of existing processes with a positive impact on team efficiency and quality 
  • Teamwork and best practices sharing to contribute to the development of EcoVadis service and to maintain a positive and motivating atmosphere.
Requisiti principali:
  • A demonstrated commitment to CSR and sustainability fields
  • Excellent communication skills (both written and verbal)
  • Strong skills in Google Suite and MS Office, especially exceptional Excel skills (analytics & data visualization, including the ability to communicate quantitative data into a visually engaging story and organize/ integrate large amounts of information into concise presentation) and PowerPoint 
  • Ability to use Salesforce is a plus.
  • Experience with building dashboards and/or with monitoring/reporting
  • Demonstrated ability to pick up new skills proactively. Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment. Creative problem solver with strong attention to detail
  • Ability to work well in an international and multicultural environment.
  • Proficiency in any other language is a plus
  • Self-driven, results oriented and team player.