Pubblicato su stage4eu il: 30/12/2019 HP, Graduate Service Delivery Manager with English

HP
1766, ul. Okolovrasten pat 258, Sofia, Bulgaria
Amministrazione/Segreteria/Customer Support
Posti disponibili Non specificato
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Attività:
  • Be the main operational point of contact for the customer
  • Manage day-to-day MPS activities
  • Proactive escalation management
  • Manage Service Level Agreements (SLA)
  • Prepare and lead operational account reviews
  • Coordinate all relevant resources (internal/external teams).
Requisiti principali:
  • University or College degree obtained in the last 12 months
  • Career aspirations in the field of service delivery
  • Any experience, related to Customer Handling or Project Management, would be an advantage
  • Client facing experience (face-to-face or remote)
  • Customer oriented with strong English skills (spoken and written)
  • Very good PC literacy
  • MS Office applications (Outlook, Excel, PowerPoint, Word).