The Digital Bureau Solution is the entity responsible for ICT operations within UNESCO, and reports to the Assistant Director General to Administration (ADG/ADM). The team oversees the implementation of UNESO’s digital strategy, with the delivery of (1) more integrated and properly codified project and knowledge management in support of programme delivery; (2) the provision of a resilient IT infrastructure, and best-in-class service management to enable effective programme delivery; and (3) the provision of strengthened cyber security and digital risk management.

DBS is seeking highly motivated individuals graduate/postgraduate students or recent graduates or postgraduates to assist DBS in its mission. Interns will be exposed to the work of the UNESCO and will provide DBS with qualified and specialized assistance in the various projects of the Bureau, under the supervision and direction of DBS’ management team.

Interns will have the opportunity to assist in the various projects of the Bureau, under one or more of the following domains:

• Operations, Helpdesk, Network, Server and Cloud
• Cybersecurity, Compliance, AI
• Development, Architecture, Engineering.

Paris Headquarters or remote

Under the supervision of the End User Services Coordinator, the IT Service Assistant Intern will assist with the following tasks:

• Assists with first line technology support , including courtroom and meetings support.
• Assists with handling service requests and incidents and aim to resolve these at first point of contact.
• Assists with installations, support and troubleshooting of various software packages used by ICC
• Assist with the delivery new end user equipment and asset inventory.
• Assist with the creation of documentation
• Assist and support on IT related projects
• Assists with data entry; inputting and updating information.
• Other IT related tasks that allow you to learn other fields of expertise.

During the internship, the Intern will have the opportunity to learn and support the overall work of the Sector’s mission within the framework of the activities and projects of the different Divisions and will be called on to (not exhaustive):

• Participate in the preparation and review of project documents.  Draft notes and prepare technical annexes. 
• Contribute to the elaboration of briefing notes, progress reports and other relevant documents, through support in researching and collecting data for specific purposes.
• Support in the contribution to the Sector’s communication and visibility exercises through the updating of the relevant webpage, when required, the design and dissemination of communication material to improve visibility and mobilization of resources.
• Analyze and compile background data for potential partnerships and fundraising events and opportunities, as well as taking notes in stakeholders’ meetings.
• Provide administrative and logistical support in the planning and organization of events/meetings, workshops, and conferences in coordination with other staff.
• Support the preparation of specific budgets, financial and accounting documents, and project evaluation.
• Contribute to related area of work activities and tasks as may be required by the supervisor.

The International Criminal Court has a project to migrate contents from repositories to modern SharePoint environments.  As project is ongoing, we are currently looking for an individual who can work in the Information Management Office (IMO). The IMO is a team within the Information Management Unit (IMU) of the Information Management Services Section (IMSS) that focuses on delivering timely and efficient Information Management services to support the Court's activities. Its objectives include managing Records and Document management applications and ensuring best practices. The IMO is responsible for maintaining and improving document management and governance processes and managing various strategic projects, including content migration and Information Management infrastructure.

Assist the Information Management Office (IMO) to:

• Support in updating project documents such as project plan, issues list, risk register, etc.;
• Assist in the coordination with relevant stakeholders where actions are required and help ensure that tasks are completed on time;
• Test the new system
• Organise and participate in project meetings;
• Draft meeting minutes and project communications;
• Support change management initiatives such as coordination of training to end users;
• Any other duties as assigned by the supervisor.

The work entrusted to interns falls under one or more of the following categories as per the requirements/needs of each team.

Programme and Project Support:

• Participate in the preparation and review project documents.  Draft notes and prepare technical annexes.
• Prepare conceptual framework / concept notes on new areas of work or development challenges.
• Collect, organize and analyze data.
• Contribute to the production/preparation of documents, working papers, and conceptual framework/concept notes on area of work or development challenges.  
• Assist in the development of technical support of new interventions or projects.

Research and Knowledge Management: 

• Undertake specific research and reviews to produce well defined aspects or segments of work products, including publications, documents and project proposals.
• Contribute to the preparation of knowledge and communication products, materials for advocacy and outreach, related to area of work.
• Participate in meetings and seminars.

Partnerships: 

• Analyse and compile background data for potential partnerships and fundraising events and opportunities. Arrange briefings, visits, tours, meetings and other related activities to support collaborative activities.
• Liaise and build networks with officials in national administrations, researchers, other international organisations and member country Delegations.

Operations Support:

• Provide administrative and logistical support in the planning and organization of meetings, events, workshops, and conferences in coordination with other staff.
• Support the preparation of specific budgets, financial and accounting documents, and project documentation and evaluation.

• Scan invoices and credit notes received physically;
• Check “Disbursements” and “Invoice Management” Outlook mailboxes. Identify invoices and credit notes received electronically;
• Upload all electronic invoices and credit notes in e-Invoice Management System (e-IMS);
• Identify in ERP system (SAP) the Cost Center of the Section an invoice or credit note belongs to, to place it accurately in RM folder;
• Support in reassigning RM record of individual invoices and credit notes to respective Section’s RM folders for their action and/or information;
• Assist in processing payment vouchers of fees of Individual contractors and Consultants, and of Defence and Victims legal teams;
• Assist in processing payment vouchers for reimbursement to (Non)staff members;
• Replace visiting professional (VP) during his/her absences;
• Assist on ad-hoc tasks for the two Units including:
  • Research and updating of contact details for embassies and permanent missions.
  • Updating electronic correspondence records for State Party communications.
  • Assisting with reconciliations and other financial verification tasks.

Under the overall authority of the Director of the Bureau of Human Resources Management, and the direct supervision of the relevant Chief of Section, Head of Unit, or HR specialist, the intern will contribute to the work of the Bureau of Human Resources Management (HRM). 

Areas of activity within HRM are:

• Management Support & Coordination Unit
• Staffing & Recruitment Section
• Human Resources Staff Services Section
• Staff Pension & Insurance Unit
• Classification, Compensation & Post Management Unit
• HR Strategic Support
• HR Policy Coordination Unit
• Performance Leadership Unit
• Centre for Learning & Partnerships Development.

The Intern will have the opportunity to learn and support the overall work of Bureau’s mission. Activities will vary depending on the requirements of the assignment. Specific Terms of Reference and learning objectives will form part of the agreement.

The work entrusted to interns falls under one or more of the following categories as per the requirements/needs of each team.

• Contribute to the production/preparation of documents, working papers, and conceptual framework/concept notes on area of work or development challenges.
• Collect, organize and analyze data.
• Assist in the development of technical support in the development of new interventions or projects.
• Undertake research and reviews to produce parts of documents, presentations etc..
• Contribute to the preparation of communication materials
• Participate in meetings and seminars.
• Provide administrative and logistical support in the planning and organization of briefings, information sessions, workshops and other similar activities.

Assist the Legacy and Archives team with preserving the Court’s archives and institutional memory by:

• Appraising, accessioning and describing archival print and digital records.
• Digitizing records as necessary.
• Processing and packaging physical items according to best practice.
• Responding to reference requests from staff or outside researchers.
• Monitoring the environmental conditions in the archive.
• Completing individual projects as agreed.

External Legal Teams represent defendants or victims before the Court. They are composed of one or more persons admitted to the List of Counsel and any persons assisting them (legal assistants, case managers, etc.). They perform their duties independently.

Under the supervision of counsel, selected candidates may perform one or more of the following tasks:

• Research and preparation of background reports.
• Drafting memoranda, reports, letters, briefing notes and other correspondence.
• Other tasks as may be required by counsel.

Under the overall guidance and authority of the Director of the Division of Internal Oversight Services, and the supervision of the Heads of Audit/Investigation/Evaluation Offices, the Intern will perform functions that support the development of strategies for safeguarding and protecting the Organization's interests in pursuit of its goals and objectives.

The Intern will work in close collaboration with the Audit/Investigation/Evaluation team. S/He will embrace a client-oriented approach with a high level of integrity and model UNESCO values and ideals. The intern will ensure that s/he adheres to the endeavours of the Division to promote accountability and professionalism and to foster a culture of learning and improvement.
Activities will vary depending on the requirements of the assignment. Specific Terms of Reference and learning objectives will form part of the Agreement.
In particular the incumbent may perform the following duties as per the specific requirements/needs of each team.